PC
Patrick C

1 reviews | Active since Mar 2016

18 Mar 2016, 19:21

Both lines suspended yet Telkom owe me R1700????

Both my cellphone AND my router numbers have been suspended by Telkom for an outstanding amount?<br> After contacting Telkom about me being overcharged since October 2015 with an amount of R399 every month I was informed it will take 5 to 10 days for MY account to be credited and I need to pay my outstanding amounts first BEFORE my lines are reconnected!! Not only that but I am going to LOSE my bundle data just as I have previously because of their absolute dictatorship way of doing business. This is ridiculous and I will not pay another cent on either of those accounts until they are reconnected due to Telkoms accountin/billing ***** up.<br> I do not care about the contract period because what they are doing is breach of contract!<br> You can't even speak to a manager because they've \knocked off\" already....."

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Replies (1)
Telkom
Telkom's reply18 Mar 2016, 19:37
Official
Hello Cuthbert988,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.