Boltspeed Service - what a joke

I have had a R500 p.m. ADSL service for the last 9 months that works intermittently/barely. Telkom support has come out on four occasions and the same response every time \we know what the problem is but will need to come back to fix it' You never hear from them again.<br> <br> I now receive a warning SMS that my services will be cut if I do not pay an arrears amount of R540.08. I go to my online account and see that I am being billed random amounts over and above my R500 PM contract amount. For what???!!!! <br> <br> Waited forever to get through to help desk. Reported the fault again with a professional Shalin Pillay and was then put through to accounts. I spent 30 mins on the phone waiting for Telkom accounts to explain what these additional charges are on a service that does not work properly. I could not wait any longer. Ref No: 849072<br> <br> Absolutely disgusting service. Can somebody phone to sort this mess out."