Bluetech Retail - worst service providers

<p>Worst customer services ever! They might be the biggest "third party provider" for Telkom, but their customer services is flippen hellish! Khaleel & Julian NEVER return an email.They work on the principle of where can they scr*w the customer out of more money. Khaleel's eventual reply to a payment dispute I had was simply "I do not understand why this was not discussed with you" & simply COPIED AND PASTED their T&C's as a resolution. NOW, this is where I became absolutely furious. NOWHERE on their 1 page contracts do they have those "supposed" T&C's, but they treat a customer as if they were the ones at fault. What's amazing is how they promise you the moon, stars and fairy dust ("What you see is what you get" was the exact answer from Christian), but as soon as you don't get what you saw, they suddenly go quiet or just blame you. NEVER take the blame for their incompetance. After a year of not getting anywhere with them, Christian eventually rep**** to my FB post, told me I will receive my new router owned to me 1 year ago. 10 days LATER, I had to call him again & ask what is going on. After another week, he eventually installed the router with some stupid excuse of how contracts got confused (a year ago), had to take out money from their pettycash to pay for it blah blah blah. Then, I was told that my 24month contract was changed to a month to month contract, without letting me know. This was verbally done. NOT in an email of shown in any form of documentation. SO! Once again, I'm being ignored, my new router is **** seeing as I have to restart it every day x6 & the so called "better signal range" is worse than my old router. DO NOT USE THIS COMPANY!! They do not care about their customers. ONLY to get business. I will be taking this business to small claims, I have had it. </p>