Blue Route Mall

Good Afternoon,

Bad experience at Blue Route Mall Telkom.

So i went for an upgrade on my Telkom contract at the Waterfront, they didn't have what i was looking for and checked the system and saw Blueroute mall had 1 in stock, Waterfront gave me the number and i immediately called Blue Route Telkom, I spoke to Charne who advised me they had 1 in stock, i told her i am coming to get it. I left work a bit earlier to go to blueroute telkom just to find out they have reserved this phone for another branch by the Branch manager Shahied, i asked to speak to him and was told he is busy. This is UNACCEPTABLE and poor customer service. Its definitely making me think twice of renewing my contracts with Telkom as i have more than 1