****** Useless Telkom

Call logged on 17 September 2015. Ref nr. 246 CWK 170915. Technician lies and logs on their system he called me but nothing showing in my call log and reported no access to premises but i was at home the entire day waiting for them to fix my line. logged calls on 23rd and 25th Sept 2015. Staff at call centre gives me the run around. with bull?#@ excuses. Escalated to level 2 problem but no one informs me what the hell that means. No telkom call centre operator over weekends????? What if your business requires Internet service over weekends??? pls solve this issue asap before i throttle a telkom staff member in one of your stores. 2 weeks later and technicians fiddling outside the house but never comes directly to my house to check inside line is ridiculous!!!!! Get your act straight Telkom. I pay for service not rendered