****** USELESS TELKOM

ON 4 AUGUST 2015 I WENT INTO TELKOM ROSEBANK, JOHANNESBURG TO MAKE APPLICATION FOR A SPECIFIC TELEPHONE NUMBER. THIS NUMBER WAS IN THE NAME OF HUIZEMARK AND I HAD LEFT THE COMPANY. I BROUGHT A LEYTR FROM HUIZEMARK CONFIRMING THAT IT WAS IN ORDER FOR ME TO USE THE NUMBER WHICH WAS INSTALLED AT MY HOME. JEANETTE MOSEHLE PROCESSED THE ORDER AND PROMISED I WOULD BE ALLOCATED THE NUMBER I REQUESTED . A TECHNIICIAN CAME TO MY HOME TO INSTALL THE NEW LINE AND I WAS NOT GIVEN THE NUMBER I HAD REQUESTED. THE NEW PHONE WITH A WRONG NUMBER WAS INSTALLED AND I WAS PROMISED BY JEANETTE MOSEHLE THAT A LINE CHANGE WOULD IMMEDIATELY BE REQUESTED. II WAS DULY SENT AN ORDER NUMBER FOR THE CHANGE. EVERY DAY I PHONE AND NO JOY !!!!!! NUMBER HAS NEVER BEEN CHANGED EVEN THOUGH CALL CENTRE AGENTS AND TECHNICIANS HAVE ADVISED THAT THE NUMBR WAS CHANGED ON 31 AUGUST. THIS HAS NEVER HAPPENED AND I DO NOT HAVE THE PHONE NUMBER I SPECIFICALLY REQUESTED AND WAS PROMISED. MANY OF THE CALL CENTRE AGENTS ARE STUPID, UNHELPFUL AND DISINTERESTED AND TELL LIES (ASSURING ME THAT THE NUMBER CHANGE HAD IN FACT BEEN EFFECTED )