Blocking a BUSINESS MOBILE LINE

This is unacceptable & pathetic service from Telkom Mobile. Our business mobile line was blocked due to the lack of communication from Telkom to us. Should we have received communication in time, we would not be in this predicament from Monday (14 Sep 2015) to now (NO SERVICE). The account has been settled and still no service nor does anyone care to answer the telephone to assist in opening the line. Telkom's incompetence as severely costing our company which they cant care less about .