BLOCKED MY PHONE!!!!!

TELKOM DEBITED MY ACCOUNT WITH R849 ON THE 2ND OF DECEMBER, ON THE 7TH I RECEIVED AN SMS STATING THAT MY SERVICE WILL BE INTERRUPTED WITHIN 48 HOURS, ON THE 12TH OF DECEMBER I SEND MY BANK STATEMENT TO [Email Removed] TO PROOF THAT THE DEBIT ORDER WENT OF. ON THE 17TH THEY BLOCKED MY ACCOUNT AND I STARTED PHONING 081180, SPOKE TO 4 DIFFERENT PEOPLE, EVENTUALLY THEY PROMISED TO PHONE ME BACK BY 16:00 ON THE 17TH, NO ONE PHONED ME - TODAY I PHONED AGAIN AND I WAS PROMISED THAT THE PHONE WILL BE WORKING BY 12:00 - 12:00 CAME AND WENT, I PHONED AGAIN, THEY PROMISED BY 13:00, THAT DID NOT HAPPEN EITHER, I THEN WENT TO THE HATFIELD BRANCH TO SORT THIS OUT, THE HATFIELD BRANCH ADVISED ME THAT THERE WAS NOTHING LOGGED ON THE ACCOUNT AND THEY HELPED ME TO LOG A ENQUIRY. ITS NOW 14:35 ON A FRIDAY, MY PHONE IS STILL NOT WORKING - THE ONLY WAY I CAN GAIN ACCESS TO MY HOUSE IS BY PHONING THE GATE OPEN. I DO HAVE MORE TO SAY ABOUT THE DIFFERENT REASONS I HAVE BEEN TOLD BY THE CALL CENTRE SO I AM WAITING FOR THE REPLY ON THIS. IF MY PHONE IS NOT IN A WORKING STATE BY 16:00 I WILL TAKE THIS FURTHER.