Blocked Cellphone!!!

<p>Telkom is shocking. Where in my 4 years with them i missed 1 prwmium and the following month they penalize me and they deduct both months...which is fine!!! Now they tell me that payment does not reflect and secondly it can take 7-14 days to be rectified...just so they can bill me the full amount next month. This is *** service!!! And to escalate the matter to a higher authority either supervisor or manager is pointless bacause they are not permitting me... i am only holding on!!!! Get back to me a.s.a.p!!!! </p>