gM
george M
1 reviews | Active since Jun 2012
23 Dec 2015, 10:25
Block Call
On the 5th of October we send a written request on an official telkom request form to telkom for them to remove a product called Block Call from my mother ( Mrs HE Mongie *** ) account. Since we have put in this request my mother is still charged for this service every single month.
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Telkom's replyOfficial
23 Dec 2015, 10:40Hello gmongie,
We will investigate the VAS and have our Billing team to assist with costs. Feedback will be provided.
We truly regret taking note of your experience. Your social media reference number is SM180861.
Regards,
Joshua
Telkom Social Media Team
We will investigate the VAS and have our Billing team to assist with costs. Feedback will be provided.
We truly regret taking note of your experience. Your social media reference number is SM180861.
Regards,
Joshua
Telkom Social Media Team
Best regards,
Telkom's reply23 Dec 2015, 10:40
Official
Hello gmongie,
We will investigate the VAS and have our Billing team to assist with costs. Feedback will be provided.
We truly regret taking note of your experience. Your social media reference number is SM180861.
Regards,
Joshua
Telkom Social Media Team
We will investigate the VAS and have our Billing team to assist with costs. Feedback will be provided.
We truly regret taking note of your experience. Your social media reference number is SM180861.
Regards,
Joshua
Telkom Social Media Team
Best regards,