MT
Mpumelelo T

1 reviews | Active since Jun 2016

29 Jun 2016, 04:13

Blindsided

<p>I have a contract Telkom for about a year now.. Recently Tellom mobile (8ta) kept sending messages that they increased my spending limit without giving me an option to opt out. When I queried they said there is nothing they can do about it. So I was left with another high bill for another month because decreasing my spending limit would be active the following month. </p>

0
Replies (1)
Telkom
Telkom's reply30 Jun 2016, 09:56
Official

Hi Ngiyimpumelelo

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is:AI***

Regards

Luleka

Telkom Social Media Team

Best regards,