Blatantly refusing to close accounts/searvices and communicate anything in writing

<p>Telkom, you're customer service never ceases to amaze me! Every touch point with your name on it filled with nothing else but a nausiating, painful waste of time, money and airtime.<br /><br />Several weeks ago, I actioned the cancellation of all my accounts with Telkom. I have followed the process to an absolute T, sent on all the required documentation, forms and instructions etc. I was ensured that the account would be closed before the end of last month. Long story short - I have since received 2 further monthly bills for accounts and services that are no longer in use as they have been cancelled. <br /><br />When trying to request confirmation of the cancellation in writing, not a soul in Telkom is able to supply nor communicate anything with me, nor close my account. <br /><br />Please, for the love of all humanity, close down all my accounts and services with Telkom!</p>