Blatant Theft from Telkom and No regard for Customers.

ADSL cancellation requested via phone on the 3rd of April, and they invoiced, the invoice does not state the cancellation, and again a new invoice on 6 May for the same services that have been cancelled and not used since fiber was installed by afrihost at the start of April... I have sent an email to *** with no response and no care or regard at all, I have now cancelled the service via the online portal again, but the Cancellation should be backdated to the 3rd of April as per initial request. The Fact that Telkom blatantly disregards customer queries and requests so they can be ******* and ***** more money for an overpriced barely usable service is the most *****ic thing I have ever seen, I would like to be contacted by someone competent in telkom and have this resolved in no more than 5 working days.