Blatant theft! Billing for non-existent contract!
<p>Telkom has been billing me for a line which is NOT installed. I called and emailed more than hald a dozen times and have complained about this. I even went into a store and filmed myself having a 9 minute conversation with a supervisor informing them that I am being billed for a line that does not exist (which I am about to upload onto youtube) and insist they cancel this as per my request. The line did exist at a previous location in another province but that had been cancelled. I was messaged on 3 occasions informing me that a technician was coming around to move/reinstall line at new location and on all 3 occasions nobody showed up - hence the reason for wanting to cancel completely and have absolutely no further interaction with Telkom whatsoever. I have since been contacted by a collection agency who I am STILL disputing the matter with and so it continues.... after speaking to a number of utterly *********** employees, there is no other way to describe this blatant ********** behavious but as theft. I had to go my bank and reverse debit orders. Absolutely appalling!!</p> <p> </p> <p>The supervisor I spoke to - who just ended up doing nothing, not even bothering to further respond to my emails was Jessica Cheswa Tembo (JC)" **********
