1 reviews | Active since May 2016

22 Jul 2016, 07:52

Blatant theft

<p>I have a data line of 5GB fixed with telkom for the last two years. Now the contract is up and without any authorization they just opened the line and where I paid R290 per month suddenly I get R 1080 bill. Went to find out what's going on on Sunday at illanga mall shop in nelspruit and they lodged a complaint stating they will call me I'm 72 working hours. Now it many days later and no answer from them. Phoned their callcentre but you just hold on for more than one hour without any help</p> <p>This is absolute theft as I never agreed to anything like this. Can they please contact me and resolve this</p>

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Replies (2)
Telkom
Telkom's reply22 Jul 2016, 12:40
Official

Good day tommy-strydom

Thank you for making contact with us. Please e-mail us at *** with your ID number for our team to assist.

Please quote your reference in the subject line: AI***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

's update26 Jul 2016, 06:20
Reviewer Update

I have been contacted that suddenyl they cannot find my ID number in their system....lol!!!!! It is however in their system every month end however when I have to pay. To date, nothing has been returned or discussed with me.

I wish to place on record that I want my money refunded and that I will not pay any additional money above the agreed R289 per month from now on. You do not have my permission nor have you ever requested my permission to open my line