Blatant ***** at Telkom store Riverside mall, Nelspruit

Staying in Johannesburg, I was visiting my mother in law in Nelspruit on 22 March 2019 and visited the Telkom store in Reverside mall to get her a Samsung tabled with data contract as advertised by Telkom. The fact that I had only one day to get the tablet to work properly, was in detailed explained to Telkom. The contact involved checking if there was coverage at my mother in law's home, which Telkom did and assured me there was coverage. The tablet was set up in store by Telkom but when I got at my mother in law's home it would not connect to the internet, even after spending 45min with the Telkom call center ref no neo ********** 9. I went back to the Telkom store and brought the matter to the attention of the manager who got some technician to work on it and assured me it was a setting issue which he fixed. When I go back to my mother in law's home, it still did not want to connect to the internet. Now furious I took the tablet back to Telkom and demanded they cancel the contract because it did not want to connect to the internet. Now for the ***** part - the manager then tried to sell me another data package for TWICE THE PRICE that connects to any data service provider (Telkom, Vodacom and MTN) and does not ONLY rely on Telkom data coverage. Telkom thus sold the tablet and data contract while KNOWING the Telkom data coverage does not work - this is *****!! I obviously did not go for this NEW package (by now I was fully convinced that Telkom will lie about anything they sell) and the manager cancelled the contract and assured me there would be no charge whatsoever. Another lie. My mother in law informed me on 18 April 2019 that she received a Telkom invoice for a "Termination penalty" and other charges of R2883 !! Thus the ***** is continuing!!! The account number is on the invoice is ********** 41 and the invoice number is ********** 759. Telkom, if you care about ***** at your stores and wish to fix above please call me at ********** 956 so I can provide the full details ID no etc.