BLATANT DISREGARD FOR CUSTOMER SERVICE

Spoke with Telkom on the ***5. Nokwanda was the operator who handled the call. I was informed that a technician will attend to our Internet problem. We run a business and need the internet to continue running our business. Telkom did not bother attending to our problem. Called Telkom on Monday the 26 January 2015. Held on for an hour an no one bothered picking up or answering the call. <br> <br> Kindly note Telkom WE STILL PAYING FOR YOUR SERVICES even though NO SERVICE IS BEING PROVIDED BY YOU. Called again today 28 January 2015. Held on again - absolutely nobody bothered picking up the phone was informed by a voice prompt that you experiencing high call volumes. TELKOM DOES IT TAKE YOU 6 DAYS & COUNTING...to provide your business account holders with service. We still do not have internet access from you that we are paying for and nobody is bothering to assist with our query. Can you get this sorted out ASAP. Ref No. 1026CRK230115.