1 reviews | Active since May 2017
BLADDY SICK AND TIRED OF YOUR BAD SERVICE VERY USELESS
<p>SINCE THE 27TH OF APRIL I PUT THROUGH AND ORDER VIA THE CALL CENTRE TO GET A LINE TRANSFER. I WAS MOVING FROM ONE PLACE TO ANOTHER AND ITS NOT EVEN A FAR AREA IS A ROAD BEHIND MY OLD PLACE. I WAS MOVING THE FIRST WEEK OF MAY AND REASON FOR ME PLACING THIS ORDER WEEKS BEFORE MY MOVE WAS SO THAT I DO NOT HAVE THIS DAMN PROBLEM IM HAVING NOW.</p> <p>TELKOM IS FULL OF NONSENCE. I THEN WAITED TO GET A RESPONSE ABOUT THIS WHOLE ISSUE AND THE FOLLOWING DAY I GOT A NOTIFICATION THAT THE LINES ARE THERE IN THE AREA AND THEY CUT PFF MY OLD NUMBER AND GAVE ME A NEW ONE. GOOD THAT WAS DONE I THEN NOW HAD TO WAIT TO GET A DATE FOR THE PEOPLE TO COME AND DO THE INSTALLATION</p> <p>ON THE 8TH OF MAY A TECHNICIAN CAME THROUGH AND HE SAID THAT EVERYTHING WORKS AND HE WENT TO THE BOX IN THE ROAD BEHIND MINE. WHEN HE TOOK 30+ MINUTES TO COME BACK I KNEW THAT I WAS GOING TO BE BATTLING WITH TELKOM</p> <p>APPARENTLY THE CABLES UNDERGROUND WERE NOT CONNECTED AND THE CABLE DEPARTMENT HAD TO COME AND FIX THIS HE DID NOT HAVE THE TOOLS TO GET THIS WORK DONE. FINE HE ESCALATED THE ISSUE BUT DID NOT MENTION WHAT IS WRONG WITH THE CABLES</p> <p>THIS WHOLE TIME FROM THE SAME DAY I CALLED TELKOM ATLEAST THREE TIMES TILL LAST WEEK THEY SAID THAT YOUR LINE WILL BE INSTALLED AND MIND YOU I WAS DOING A REGULAR FOLLOW UP. TODAY THE 22ND OF MAY ITS BEEN ALMOST A MONTH IM THINKING FINALLY THEY WILL FIX MY ADSL THE GUYS COME AND DO THAT WHOLE SILLY PROCEDURE BEFORE THEY GO FAR I TELL THEM WHAT THE PREVIOUS GUY SAID</p> <p>ITS LIKE LIVING THE SAME DAY OF THE 8TH OF MAY HAPPENING ALL OVER AGAIN. THEY CONNECTED THEIR EQUIPMENT AND SAY WE WILL BE BACK. AFTER 38 MINUTES TO BE EXACT THEY COME BACK AND SAY THE CABLE ISSUE WAS NOT ESCALATED WE WILL DO IT NOW I DID NOT WANT TO HEAR THE REST OF THE STORY I JUST SAID OK AND HE SAID WE WILL SEE YOU AFTER 2-3 WEEKS</p> <p>TELKOM IS FULL ON NONSENSE THEY ARE GOOD AT TAKING PEOPLE IN AND ALL ABOUT THESE DAMN CONTRACTS AND TAKING PEOPLES MONEY BUT PROVIDE **** SERVICE THE WORST. </p> <p>IT HASNT BEEN 10 MINUTES I JUST GOT OFF THE LINE WITH THE CALL CENTRE THEY TELL ME THE SAME **** AND "ESCALATE" TO THE CABLE DEPARTMENT </p> <p>IM SICK AND TIRED OF HEARING THIS ******* IM SICK AND TIRED OF THIS SERVICE I WANT TO CANCEL THIS DAMN CONTRACT THEY TAKE MONEY OUT AND REFUND IT BUT STILL BANK CHARGES COME UP AND I HAVE TO PAY FOR THAT NONSENCE.</p> <p>WHAT YOU PEOPLE NEED TO DO IS HAVE CABLE GUYS MOVE WITH TECH GUYS ESPECIALLY IN CASES LIKE THIS AND JUST HAVE THIS **** SORTED OUT ONCE AND FOR ALL</p> <p>I WILL NOT RECOMMEND TELKOM TO ANYONE ITS THE WORST SERVICE PROVIDER AND THEY ARE ******* ALWAYS WANTING TO TAKE AND NOT GIVE BACK THE SERVICE THEY PROMISE.</p> <p>USELESS SERVICE- RATHER CANCEL THE BLADDY ORDER AND NOT BOTHER ME WITH YOUR STUPID SMS'S SO THAT I KNOW NOT TO WASTE MY LEAVE DAYS FROM WORK WAITING FOR YOUR USELESS DAMN SERVICE TO BE DONE</p>
