********* by Telkom

We cancelled our Telkom accounts in November 2017 (attached), giving December as our calendar months notice so there should have been no charges in 2018, but Telkom continued billing us until March/April 2018 ...

I'm guessing Telkom just ignored the notice of cancellation and closed the account in April due to non payment, that is not our problem, they need to pass a credit for the incorrectly billed months.

We didn't pay the last amount owing for 2017 because the Internet and hellopeter were full of people fighting to get their deposits back!

The January 4th 2018 statement shows an amount owing, of R2200 and a deposit of R2100, so at worst we owed R100. This offset was requested in January 2018 so we could settle the account!

Please send us an updated account with the correct information and we will settle it.

I feel we are being *********ed by Telkom and Debt-in. No one is fixing the account and at the same time telling us that if we pay R3000.00 we will not be blacklisted!

I reiterate, we are more that happy to settle whatever is owing on receipt of the correct statement, but we will not be *********ed into paying what we do not owe!