BC
Busisiwe C
1 reviews | Active since Oct 2015
14 Oct 2015, 11:37
Blacklisted my phone without my knowledge
I am an MTN subscriber and my phone has been blocked for a while. After struggling to lift the blacklisting MTN informed me that they have been unable to lift the blacklisting because it was actually done by Telkom Mobile. Telkom Mobile decided to blacklist my phone on 30 May 2015 and I have no idea why because I am not even a customer. I have been unable to use my phone for over 3 months now and want this rectified as in yesterday!<br> <br>
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Telkom's replyOfficial
14 Oct 2015, 12:23Hello lkb2013,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM156362
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM156362
Regards
Luleka
Telkom Social Media Team
Telkom's reply14 Oct 2015, 12:23
Official
Hello lkb2013,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM156362
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM156362
Regards
Luleka
Telkom Social Media Team