Blacklisted for incompetence - DON'T TRY TO CANCEL YOUR LINE

<p>Cancelled our line 3 February 2016. I have cancelation forms and tons of emails from telkom confirming receipt of forms. Seven months later, countless phone calls, now blacklisted for account supposed to be cancelled? How unfair is this????? It cant seem to get sorted out on Telkoms side???? what must we do just to get the line cancelled and have our credit restored?</p>