Blacklisted/Blocked cellphone

<p>7 days ago I requested my cellphone to be blocked and blacklisted. I was advised it will take 24 hours and I will recieve the ITC number, which I need for the police report and my claim with insurance, after numerous calls to Telkom, with different excuses, I have still not recieved anything. A WEEK AND STILL NO RESPONSE. TELKOM , YOU ARE PATHETIC!!! WORSE SERVICE, DEFINATEILY WILL NOT RECOMMEND YOU TO ANYONE. </p>