Black Listed me and Block me due to THEIR MISTAKE

Over a year ago I app**** for a Telkom line and ADSL whilst living in Douglasdale. <br> <br> I went through a whirlwind adventure of absolute ******* finally ending when Telkom contacted my complex to say they CANNOT do the line as there are no ports in the area. <br> <br> I left it as a dead cause and simply used my phone for internet until I moved into my new house a month ago. <br> <br> Since then I have gone into the Telkom store and attempted to get an LTE Router. I have now been told I am denied and blacklisted as I owe Telkom for the line rental whilst living in my old house. <br> <br> I have trying calling to get to the bottom of this, but EVERY SINGLE person I call or go see tells me I must pay the money. I WILL NOT PAY FOR A SERVICE I DID NOT RECIEVE. <br> <br> Does this mean I cannot get Internet in my home? <br> I am so confused as to why they would turn away R700 a month internet LTE subscription because they cannot admit their fault and clear my name. <br> <br> I am tired of calling the call centre as they are USELESS. <br> I am tired of going into the store as they simply tell me they cannot do anything.