DS
Dewald S

1 reviews | Active since Oct 2014

23 Jun 2017, 09:40

Black List Number

<p>Telkom is pathetic!!! My phone was ****** on Monday, and I called them and asked to blacklist my phone, where the consultant told me the server or something isn't working properly but they will blacklist it and send the ITC number to me after 72 hours. So 72 hours wnet past and nothing happened so I called them again Thursday at 12 when the consultant told met the Manager will call me before the end of the day regarding the ITC nr. I am still waiting. If my insurance doesn't cover my phone because of this then YOU TELKOM will provide me with a new phone!!!! PATHETIC TO THE MAX!!!!!</p>

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Replies (2)
Telkom
Telkom's reply26 Jun 2017, 10:05
Official

HI 12Dewald12

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply28 Jun 2017, 13:29
Official

Good day 12Dewald12,

Kindly private message us an alternative contact number so we can task our call centre to assist & make contact.

Regards

Sifiso

Telkom Social Media Team.

Best regards,