JC
Julio C

1 reviews | Active since Oct 2010

25 Jan 2018, 21:52

Black Friday specials

THE DEALS: DEAL 1 Normally priced at R249pm x 24 months, Telkom’s Black Friday deal gives you the Huawei P10 Lite for only R199pm on a FreeMe 1GB plan, with an extra 10GB of Telkom Mobile data per month for the first 6 months of your contract as well as 100 all network minutes every month for the full 24 months. DEAL 2 SmartBroadband 10GB (20GB Anytime Data + 20GB Night Surfer Data) – R199pm At an astonishing R199pm x 24 months you get 40GB data (20GB Anytime + 20GB Night Surfer), and a Huawei B315 router that turns your space into a WiFi hotspot instantly. see link https://mybroadband.co.za/news/industrynews/239246-these-are-telkoms-awesome-black-friday-deals.html MY EXPERIENCE After applying on line about this deal and shown interested in obtaining qty 1 X DEAL 1 and qty 2 X DEAL 2 it was send to me forms that I had to complete as it was only available on line. The following day 25/11/2017 I received the said forms and filled them up as requested by the company. From this point several emails were exchanged between me and Telkom inquiring the reasons why it was delayed for so long... In the meantime, received as well from Telkom few calls asking me if I wanted to upgrade existing line as I qualified for the upgrade. Lastly before leaving overseas I was told by the representative of the company that Telkom had an influx of applications and they had run out of stock hence the reason that application was delayed for so long. Out of the blue while overseas my application was cancelled without any notification. I feel that the advert was misleading as Telkom did not have the capacity to run this special according to the employee as well as it deprived people of buying from other service providers their BLACK FRIDAY promotions. I do have copies of the correspondence between me and Telkom as well as I supp**** the link of the advertised items. A complain was lodge at South Africa Advertising Authority

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Replies (1)
JC
Julio C's update23 Mar 2018, 09:23
Reviewer Update
Nothing so far has been sorted out.