Black Friday ****?!

After seeing Telkom's excellent-looking Black Friday deal - 20GB data free with all new mobile contracts online, I signed up. I then received a message saying that a consultant would call me. <br> <br> No one called after several hours, so I called in and held on for half an hour, before I could speak to someone. <br> When I finally did, I was put through a series of questions repeatedly to check my credit worthiness, and told that I would hear back from them on Monday.<br> <br> Monday went without any communication, and on Tuesday I was told that my details aren't correct, so I cannot get the contract.<br> <br> I said that that makes no sense, and sent in a proof of address to facilitate the process. I was told I would hear back from Telkom within 48 hours to know whether this worked. <br> <br> I have not heard back from anyone, and I urgently require the contract.<br> <br> This is the third series of bad experiences we've had with Telkom this year.<br> <br> Is this how Telkom treats its customers - new and old?!<br> Was the Black Friday Promo a ****?<br> <br> <br> Contact me and rectify the situation to prove otherwise please!<br> <br> Disgusted Customer.<br> <br>