1 reviews | Active since Dec 2016
Black Friday Offer (NOT)
<p>On the morning of the 25th November 2016 at 05H30 I completed the online order for data 5gb with router (deal reference 4562) for R149.00 with the 20gb once off for the first 150 orders. The site said I can track my order by calling 10213, which I tried on many occasions and held on for over 30 minutues a time. No one ever answered that number, so I starting calling Tekom Mobile on 081180 and was told it's an online offer only and someone will call me. Still no one to date has called me. I been in store and did an online quiet and still to be told it's an online offer only and someone call me. 12 days have past and still one can help. This is terrible service from Telkom Mobile and I am an existing client too. Its time to change service providers. Don't very go Telkom Key West Mall either as service there is shocking and they are very rude to you too. </p> <p> </p>
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
