HM
Hannelie M
1 reviews | Active since Feb 2018
15 Feb 2018, 21:40
Black Box
When taking out a new adsl contact, you are supposed to receive a black box to stream series and movies. I and plenty of other people have been waiting for months now. The whole purpose of taking out this contract was to be able to stream. Now I am paying for a service that they cannot deliver.
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Replies (2)
Telkom's replyOfficial
16 Mar 2018, 12:08Good day hannelie-meyer1,
Thank you for making contact with us.
I was unable to follow up on this query, as the affected no, order no, ID no was not provided.
Please respond privately with the affected no, and we will look into this.
Your reference number AI***.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Telkom's reply16 Mar 2018, 12:08
Official
Good day hannelie-meyer1,
Thank you for making contact with us.
I was unable to follow up on this query, as the affected no, order no, ID no was not provided.
Please respond privately with the affected no, and we will look into this.
Your reference number AI***.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
HM
Hannelie M's updateReviewer Update
19 Mar 2018, 18:12Good day, my tel no: ***. My ID ***. I do not have the order no at hand.
HM
Hannelie M's update19 Mar 2018, 18:12
Reviewer Update
Good day, my tel no: ***. My ID ***. I do not have the order no at hand.