BIZTALK 800 TELKOM PROFIT SCHEME

WE AT PRETORIA GRANITE NEVER APP**** FOR A SERVICE CALLED BIZ TALK 800 MULTILINE FROM TELKOM. WHEN WE CALL TELKOM THEY CANNOT EXPLAIN WHY THE AMOUNT FOR R798.25 IS DEDUCTED FOR THE PAST YEAR FROM OUR TELKOM ACCOUNT. WE WOULD LIKE A RETURN CALL REGARDING THIS MATTER AND ALSO WARN OTHER COMPANIES ABOUT THIS SCHEME THEY HAVE IN PLACE. NOT ONE EMPLOYEE OF TELKOM CAN EXPLAIN THE BIZTALK TO US? EXTREMELY UNPROFESSIONAL TO PAY FOR A SERVICE THAT IS NOT NEEDED.