BIS problems

For more than a month i have not being able to purchase BIS, every time i try purchasing BIS the same error message appears 'The system failed to process your Blackberry service request, please try again later'.<br> <br> Steps taken by me: more than 50 calls to their customer care 180 for help regarding the problem, more than 7 different case numbers logged by their agents for the same problem, why so many cases logged? Because every time their *********** technicians close the cases as resolved without even having called the customer to ensure BIS has been successfully loaded<br> <br> Losses suffered by me: no e-mail for more than a month which is a nightmare for someone using BIS as a primary link of student e-mail communication, just the other day i had to walk in a test venue not knowing that other students had received communique earlier there i was looking like the fool that goes to school to fail, no Facebook, no BBm, Watsapp problems, Internet delays.<br> <br> Can these useless bunch of *****, unreliable, wrong info givers, *********** service providers be sued for all looses i have come to experience with them, can a small claims court be willing to hear my case??<br> <br> Frustrated,<br> Cape Town user