BIS not working.

Hi There,<br> <br> I am very disappointed in the service of the Telkom Call Centre. I received an sms saying that if I don't pay my account, my service will be suspended, I immediately called the call centre to find out - spoke to a Consultant and I admitted that I could have been forgotten to pay my account.<br> <br> I than made a man ual payment - emailed my POP to Samukelisiwe Msibi (S) and she said that they will not suspend my account because she has my proof of payment. 12 Days later and my BIS is still not working. I have escalated several times, spoke to a Manager with the name of Sandiso - apparently he will get it sorted - 5 days later still no response.<br> <br> ***<br> ***.<br> <br> I just want my BIS to work again - In fact I am paying for a service I don't have at the moment.<br> <br> Hope to hear from you soonest.<br> <br> Thanks,<br> Shane.