SE
Shanaz E
1 reviews | Active since Mar 2015
11 Mar 2015, 16:30
BIS charges and contract cancellation
I bought blackberry with a contract. When contract came up for renewal i was offered a Samsung pocket which i accepted , this was in February 2013. Then they also wanted to charge me : migration penalty R49.12
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Telkom's replyOfficial
11 Mar 2015, 19:20Hello Pumpernickel,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM95645.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM95645.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Telkom's reply11 Mar 2015, 19:20
Official
Hello Pumpernickel,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM95645.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM95645.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team