BIS BEEN DEACTIVATED

I AM SO DISGUSTED WITH TELKOM MOBILE, I RECEIVED A SMS ON WEDNESDAY THAT MY BLACKBERRY SERVICE HAS BEEN DEACTIVATED, WHEN I CALL THE CALL CENTRE SUPP**** ME WITH A REF NUMBER THEY TOLD ME IT WILL TAKE 72 HOURS FOR THIS TO BE RESOLVED IT BEEN 3 DAYS NOW THAT I AM WITHOUT MY BIS, WHATSAPP, EMAILS AND NOW THEY TELL ME ABOUT 72 WORKING HOURS THIS IS UNACCEPTABLE I WANT THIS PROBLEM TO BE SOLVED ASAP AS THIS IS NOT MY FAULT OR I WILL BE TAKING MY SERVICE TO ANOTHER SERVICE PROVIDER IF THIS IS THE SERVICE I AM GETTING FROM THEM, I HAVE NEVER HAD PROBLEM WITH THEM UP UNTIL TODAY, SORRY BUT IM REALLY DISGUSTED AND THEN I STILL GET THE RUN AROUND THAT CALLS HAS BEEN LOGGED BUT THEY NOT ATTENDING TO THIS AS A MAJOR ISSUE, THEY ALL RELAX REGARDING THIS ISSUE, AND EVEN WITH THIS MAIL I WILL STILL JUST GET AN APOLOGY AND NOTHING AT ALL I AM DISGUSTED AND DISSAPOINTED IN THIS MATTER AND IM SURE AS HELL NOTHING IS GOING TO BE DONE ABOUT THIS.