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siphiwe N

1 reviews | Active since Apr 2016

05 Oct 2016, 12:31

Billling on a cancelled contract

<p>Telkom is billing my cancelled account . An amount was deducted from my account for cancelled services. I logged the issue with help desk and i was assured a refund order was logged and there should be no further deductions. </p>

0
Replies (1)
Telkom
Telkom's reply05 Oct 2016, 21:19
Official

Good day

Thank you for making contact with us. Please e-mail us at *** with your ID number for our consultants to assist.

Please quote your reference in the subject line: AI***

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team

Best regards,