Billling incorrect - no proper explaination

Please can you assist me regarding my query below.<br> <br> I took out a Laptop deal for R329.00 on the 25 January 2016, <br> <br> I was told of the prorate charge from the date of purchase till the end of the month which was 25 jan-31 jan, so I was expecting my bill to be a little bit more but under R400.00 since its only 7 days.<br> <br> a debit went off my account for R612.33, I queried today with Telkom mobile head office they explained to me how my bill came to R612.33 I was surprised that I was not told about the device fee which is R270.00 . The head office even gave me the breakdown of the R329.00 which I heard for the first time today surprisingly. <br> <br> Had I know about the device fee I would have not taken it on the 25 Jan but waited for the 1st of Feb. considering the cost of living today.<br> <br> Please can you assist me there is no way that I can be billed R270.00 for 7 days it's really ridiculous and unacceptable, further to this why is this not brought to the customers attention when they are taking out the contract.<br> <br> I have contacted Telkom on the 26 Feb till now I have not received proper feedback I would like closure<br> hoping to get a response..<br> <br> <br>