Billing - ***** with my Details

Good day telkom I am not a happy customer. Last year I got someone from Open serve Fibre running a fiber promo on the service provided, I was introduced to a 1 month free trial service and if I am happy I will contact Telkom to give me the number to pay as I will choose them as a service provider. I did not continue with the deal, after 1 month trial , and pay as you used deal. After few months I received a call saying I am owing, I explain to the advisor and she did not want to hear my problem and be Rude I got a call again, and I explained again that I am not owing Telkom as I did not sign or agree on anything with Telkom AND was dismissed and the advisor was Rude again. I received a call asking for a call recording or a contract that I have signed, I have spoken to Asanda and she dropped the call on me. I went to Telkom Protea Glen Mall, they couldn't help as they cannot help with Telkom Fibre I got a call from the legal team, I explained and they couldn't help and I was advised to speak to Telkom . I now started recording anything. From the 02/04/2022 I paid what I have meantime waiting for the confirmation of my sale , till today I ask for the contract you have with me to be cancelled, as I did not open a contract with Telkom, instead they were taking jy details on calls to update my details as they had incorrect details of my self. To cut the store short. I got call to black and associated , I have spoken to Nadine who was rude and not helpful, and she said I owe R1400I explained and she dropped the call, and I paid after the next day, Telkom appear on my Credit score aand I paid what I owe So I will like Telkom to advise on the below. as I have all the emails after I have tried many times to advise them that I do not have anytime contract with you. 1. I need a call recording that I agreed on sale as all calls are recorded. 2. I want Telkom to reimburse me to damaged my name on the ITC, as i did not have any contract with them 3. I will all my money i paid for the service I do not have 4. I want them to confirm all the details who provided them as incorrect.

Today I have spoken to Nthabiseng who promised me that the TL will call me between 2:30 pm as it's my Lunch , she said I can call the cancellation team to cancel the account as they are busy checking the acc with her TL. She confirmed the incorrect details she had with me. I waited till now. The cancellation call got dropped. I spoke to Langa who dropped the call on me , as I asked that I wait for a call, and I wanted the account you claim to have to be cancelled, and he dropped the call.