Billing ***** up by Telkom employees even after numerous confirmations from order

<p>I took a deal for a 10Mbps line which was all inclusive. I now get the bill and they have billed me the non deal rates. I am supposed to be billed R799 a month for everything not over R1000. When i try use the online chat service the agent Zinhle Zwane says "Hi how may i assist you?" then stays quiet and shuts down the chat. What great service. Well Done Telkom. </p> <p> </p> <p>I know this is going to be a painful process to rectify the Telkom mistake... As usual punish your clients for your incompetence... </p>