TM
Tsholo M

1 reviews | Active since Nov 2016

04 May 2023, 16:04

Billing / *****ulent Acc

1.I have proof that I have been communicating with you so many times regarding the fiber account you claim that I have under my name, of which I do not have based on my knowledge.

2. I have spoken to many advisors who do not know what they do there. I have spoken to the team who cannot advise.

3. Answers that I got from Telkom as a big company, are back and forth.

Called the 180 they said they cannot see my account, Called again they said I have to call the 10210 Called 10210 they said I have to call 180 Called the 180 no account under my name.

I would like Telkom to sort out this account and remove my name from ITC as you did *****, I paid as I am not staying at the house you said the fiber is working at, still receiving calls that I am owing.

I hope this is my last request, I would like someone higher in TELKOM to look at this as there was ***** with my name, to avoid this as I wanted a house, I paid but no luck.

Nthabiseng from Billing Last week advised that her TL /Manager will investigate and call back till to date.

I need TELKOM as a big company, to resolve this matter asap, reimbursed be my money that I paid, spent on call, spent on petrol, stress you cause me, and for my name to be ruin on the ITC, as I cannot get a house now, because of you.

What is more shocking, I have ask Nomvula Mokomi an email for head office to liaise with them as no one is helping me, and I am tired. See the email she provided me with below and they all been return cos they are incorrect.

*** for fiber *** - head office *** Nomvula Mokomi -

I will be waiting for feedback.

Unhappy client. Tsholo.

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