billing team sucks with service

<p>i have been out the country and could not make payment however i made payment on monday 31/10/2016 i called the billing team and spoke faith Geduldt who advised to make payment and my account will be unsuppended i did ask her to reply to me when she got my proof of payment which she did not and my connection was not back on i then called again and spoke to tanya mayer which was not helpful at all she refused to let me speak to the manager and i explained to the hole story but also got no joy i have now been witout connection for 3 days if we did not have to go to telkom for our lines i would not even use them they have never been helpfull from day 1 </p>