1 reviews | Active since Aug 2009
Billing / Statements , Service not recommended
<p>Good Morning , </p> <p>I am hoping somebody on this email can assist me or either please direct me to the correct person that can assist me .</p> <p> I do not understand this statement attached <br />I have been asking for a statement since the 1st March 2017 and I received a statement now and it is 2k later , do you think I am impressed <br />Debit order is for the 19th May 2017 and my salary date is 20th May 2017 – so is this debit order going to bounce <br />Who asked for a R 1000.00 debit order to be put on <br />Why am I being charged for 26 May 2017 already now , how does your statement run and from when to when should I be billed <br />I asked for a CAP of R 100.00 on my landline , not done <br />My contract amount with you is R 599.00 , uncapped , please explain this statement does not match to what I asked for <br />I refuse to call 10210 , because on that number I will be told lies and stories , please I really do not need this , it was an effort for installation and now this statement thing is too much because I kept on asking for a statement but nobody could assist me , instead I was being ignored towards the end <br /> </p> <p>I am hoping to receive an answer before the close of business or else yes I will take this further and cancel , because I think Telkom has pushed me more than enough now from installation to the billing .</p> <p>Unfortunately , i am unable to attach the statement i received on here , but please contact me and i can email it to you </p> <p>Regards ,</p> <p>Razia Khan</p> <p>082 ********** </p> <p> </p>
