Billing Query Resolved

I had a billiing problem with Telkom for over 6moths. After lodging calls , sending proof of debits and countless communication to get the issue resolved. Nonhlanhla Nkala came to my rescue. I have never came across such a team leader at Telkom who took so much pride on who work and keeps her promise. She had advised to keep me updated regarding my query and the moment she received feedback she advised me and Donald from back office assist to have the matter resolved. I got reimbursed for the months which i was not able to use my contrat since my account was suspended. Plus the extra amounts added to the invoice were finally credited I made the right amount due and my service was restored . I was ready to port to another network but it’s people like them that encourage us to stay. As a result am currently planning on continuing to get an upgrade with Telkommobile. Keep the good work Nonhlanhla and Donald. You guys are mega stars in the company ?⭐️??keep on shining ????