AE
Albert E
1 reviews | Active since Dec 2014
17 Jul 2015, 12:32
Billing query
I have long many queries over my Telkom bill one month billed normally and the next it is a double.<br> i also have an out of service rebate from December that is outstanding.<br> <br> Telkom is quick to take our money but when it comes to given credit the process is not happening.<br> Telkom query ***
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Telkom's replyOfficial
17 Jul 2015, 14:17Hello aj.etsebeth,
We certainly understand the frustration and acknowledge your query.
An investigation into the incident is currently underway and feedback will follow.
Our Billing department is investigating.
Your reference number is SM126327.
Regards
Frank
Social Media Team
We certainly understand the frustration and acknowledge your query.
An investigation into the incident is currently underway and feedback will follow.
Our Billing department is investigating.
Your reference number is SM126327.
Regards
Frank
Social Media Team
Best regards,
Telkom's reply17 Jul 2015, 14:17
Official
Hello aj.etsebeth,
We certainly understand the frustration and acknowledge your query.
An investigation into the incident is currently underway and feedback will follow.
Our Billing department is investigating.
Your reference number is SM126327.
Regards
Frank
Social Media Team
We certainly understand the frustration and acknowledge your query.
An investigation into the incident is currently underway and feedback will follow.
Our Billing department is investigating.
Your reference number is SM126327.
Regards
Frank
Social Media Team
Best regards,