LM
Lynn-Rae Marais
1 reviews | Active since Jan 2016
28 Dec 2017, 10:19
Billing Query
Telkom Billed my account 3 times this month. I have called the call centre 3 times and their unqualified staff cannot tell me the reason for this. All together I have paid R821 for a bill that should have been R207.
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Telkom's replyOfficial
09 Jan 2018, 13:20Hi lynn2000
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply09 Jan 2018, 13:20
Official
Hi lynn2000
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,