SS
Siphelele S

1 reviews | Active since Oct 2017

05 Oct 2017, 19:58

Billing Query

Good Day

I have not been receiving any statement from your company since date of inception.

When I app**** for the landline I was advised that the rental is R189 excluding the usage however I am being debited R500 for the past two months . Kindly please provide me with the breakdown of how the current R1132,05 came about. I am not sure if you are billing Just Letting usage or what. To my knowledge this service number ********** belonged to Just Letting before it was allocated to me. This outstanding amount just does not make sense. Invoice number 708B ********** m. My email address is ********** / Cell number ********** 343.

Regards Siphelele

0
Replies (1)
Telkom
Telkom's reply13 Oct 2017, 11:38
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,