Billing Query

<p>Beginning of October i settled my Telkom ADSL account which was over a R1000. i then called Telkom customer care and told them that they must move my account from cash payment to debit order and i was advised that the next payment will be debited on the 3rd of November, today it is the 7th of November and Telkom still has not debited my account, instead they send me an sms saying in their records it shows that i owe them R621.43, i have no money in my account now and they are going to make me a bad payer after i asked them to debit early enough. Next month they will disconnect my line and still charge me over R200 for reconnection fee whilst its their fault for me not paying, what kind of a system are they using? This is how i got into this mess in the 1st place, they are always late to debit by the time they debit, the orders bounce back,making me a bad payer. This is definetly not on and its frustrating.</p>