AT
Andrew T
1 reviews | Active since Apr 2013
15 Sept 2015, 07:47
Billing problems with Both Mobile and Landline
Firstly with Telkom Mobile, after waiting over a month for the upgrade of my iPad, i finally got it, only to see that i was charged double what the amount was supposed to be, charging me twice for an \add on device installment". This is about the 5th time I've had a problem with your billing department now. Please sort this out ASAP as i am now short of money because double my bill coming off my account was not budgeted for<br> <br> Secondly with your landline department"
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Telkom's replyOfficial
15 Sept 2015, 08:14Hello andrew3293,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Billing Team.
Your reference number is SM145676
We apologise for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Billing Team.
Your reference number is SM145676
We apologise for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***
Telkom's reply15 Sept 2015, 08:14
Official
Hello andrew3293,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Billing Team.
Your reference number is SM145676
We apologise for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Billing Team.
Your reference number is SM145676
We apologise for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***