Billing problem

Hi there,

I took up a two year contract with Telkom, for a MacBook Air which was on promotion at the time for two years that was the special.

My contract is to end this year but each time I call telkom or telkom calls me, I’m told that it’s ending next year which will then make it a 3 year contract, which is something I didn’t sign up for.

Fast forward to two weeks back I got to a telkom store to get some assistance, and I’m printed a invoice of R12 000 which I don’t understand where and how and the lady says I must call head office because she herself doesn’t have the information, I’ve been struggling with getting a hold of telkom for for the longest time.

They have the call me back system which never works cause they never call you back, and when you try get in contact with them, you put on hold till you run out of airtime, my biggest fear is being blacklisted like I didn’t want to pay my bills which won’t be true, I’ve been trying and without any win to get in contact with Telkom ‼️