RK
Razia K

1 reviews | Active since Feb 2017

13 Feb 2018, 10:19

Billing - Pro rata

Good Morning to All ,

Gosh this never ends . Its time I should cancel seriously . Every time something or the other comes up .

So somebody calls me this morning to advice or welcome me , wow and I am with Telkom now a good few months ********** Immediately I receive an SMS stating that I will be charged PRO RATA fees Who is going to pay that ? Not me for sure because I did not ask for a NEW LINE , BTW I got a new number as well ********** 717 See above that used to be my number **********

This needs to be sorted out before the debit order goes off on the 25th February 2018 .

Telkom / Open Serve loves playing games , find somebody else to play with .

Just sort my things out and if possible for me to cancel , please sort that out as well I have had it now with TELKOM / OPEN SERVE AND GUESS WHAT I AM NOT THE ONLY PERSON THAT FEELS THIS WAY PATHETIC I will be waiting for an answer before close of business . I did not ask for this number order number ********** 84A I was told to do it by your agents

Razia Khan **********

0
Replies (1)
Telkom
Telkom's reply13 Mar 2018, 11:21
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,