kN
khabo N
1 reviews | Active since Apr 2014
15 Oct 2015, 20:32
billing or account
I have a telkom account the debit order bounced on 25 September 2015 and I paid 339 cash at Absa then I phoned the customer care no. On the 6th October to ask when they are going to unblock my phone they said within 7 working days even now my phone is still blocked what a poor service I received from telkom and I heard my friends saying that they also have bad experience with them as well
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Replies (1)Telkom's replyOfficial
15 Oct 2015, 20:40Hello abkn200,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM157201.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM157201.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply15 Oct 2015, 20:40
Official
Hello abkn200,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM157201.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM157201.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
