1 reviews | Active since Oct 2015
BILLING OLD CUSTOMER INSTEAD OF NEW
<p>Traumatic to say the least - requested a transfer of ownership on a line 021- ********** last year.</p> <p>Since then, both myself and the old owners have been trying to get the billing sorted out - without success.</p> <p>The old owner is in the meantime being charged interest.</p> <p>We have been sent in circles - no one seems to know what needs to be done.</p> <p>Each time Telkom confirms that number is now in my name, yet they cannot seem to get the billing right.</p> <p>Beyond frustrated with the inefficient service and pass the buck mindset of the staff particularly Finlay Peake. Surely it is in Telkom's best interest to sort the matter out speedily? I am at the point where I want to tell Telkom what they can do with their land line ...</p>
Your reference number : AI **********
A bill was finally received - however it is incorrect - I am being billed for dsl facility. I do not have a dsl account with Telkom and did not request one. Bill is also only for May - transfer of ownership was requested nearly a year ago - why are you not using the transfer request form to correctly action transfer details and requirements?
Your reference number : AI **********
A bill was finally received - however it is incorrect - I am being billed for dsl facility. I do not have a dsl account with Telkom and did not request one. Bill is also only for May - transfer of ownership was requested nearly a year ago - why are you not using the transfer request form to correctly action transfer details and requirements?
